Certification
Not every used piece of Agilent equipment automatically becomes Certified Pre-Owned Equipment. In fact there's an entire certification process, which
includes a rigorous inspection.
To be eligible for the Certified Pre-Owned Equipment Program, a late-model Agilent instrument must have at least 12 months before its “End of Support Date”.
The instrument must then pass an extensive examination and inspection by K'(Prime) factory-trained technicians. They inspect the equipment for safety,
performance, and wear. If something is not right, it is fixed. If it cannot be fixed, the equipment cannot become Certified Pre-Owned Equipment.
In short, we are picky. However when you see everything covered under our Certified Pre-Owned Equipment, you will understand why.
Ask to see the Certified Pre-Owned Inspection Checklist. It is your assurance of the quality, reliability, and overall worries-free Agilent analytical
instrument owners have come to expect.
Warranty
With K'(Prime)'s Certified Pre-Owned Equipment Warranty, you are covered for 12 months from the shipping date. The Certified Pre-Owned Equipment Warranty
protects you against a wide range of instrument component failures.
The warranty is administered by Agilent Technologies Canada Inc., ensuring that covered repairs are performed by Agilent-trained technicians using only
genuine Agilent replacement parts. And, since this is an Agilent-backed program, you won't have to wait for a third party to decide whether or not your
repair is covered. The Agilent call center at 1-800-227-9770 can make the determination and open a service call right on the spot.
Installation and Familiarization
With K'(Prime)'s Certified Pre-Owned Equipment, you will never have to worry about start-up time to commission the instrument.
Your instrument will be in operation as soon as possible. Installation and familiarization are the integral part of K'(Prime)'s Pre-Owned Equipment
Program. The work is performed by an Agilent factory-trained technician, and included in the cost of the instrument.